We offer four standard types of service as well as customizable plans. Annual service is recommended for companies with a knowledgeable technician that needs a third-party check for compliance. We suggest semi-annual if you have a trained maintenance employee who can check the generator weekly. We also offer quarterly services for companies without personnel dedicated to the generator. Additionally, for businesses with no one on site to check the generator we provide monthly service. If none of these seem just right for your business, contact us for a personalized service plan. [Generators]

Most generators need to be run once a month for 5 minutes. Please contact us with your generator’s specifications for a more exact running frequency and time.

Yes, all generators require a load bank test on a regular basis.  [Load Banks]

Your facility and equipment will need to pass a document pre-check, site evaluation, and faculty meeting. We can help by offering a mock site evaluation and training for the faculty meeting. The SCAQMD website offers more detailed information. [Compliance]

You can access your reports through our customer log-in with your unique username and password. If you forgot your information or need a log-in, please contact us.

Yes, fuel polishing is important to the long-term health of your generator. It allows your machine to function at peak efficiency for longer. [Fuel Services]

Regularly running your generator can help you spot problems sooner. We also recommend checking fuel levels often. Contact us immediately if you notice anything wrong. [Technical Page]

You can change oil and filters independently using instructions in the manual for your unique generator. [Technical Page]

Please visit our technical page for some easy troubleshooting tips. [Technical Page]

Your automatic transfer switch allows your back-up generator to act in place of your utility power source. It transfers the load from the utility source to your generator. [Automatic Transfer Switch]